Mediator — When you can't talk to each other, talk to us.

What is mediation

A conversation that changes how you see the conflict.

Mediation is a structured process where a neutral third party helps people in conflict understand each other and find their own path forward. Unlike going to court, there is no judge, no verdict, no winner or loser. Unlike therapy, the focus isn't on diagnosing or treating -- it's on restoring the quality of your relationship.

The mediator doesn't tell you what to do. They don't take sides or offer opinions. Instead, they help each person examine their own assumptions, recognize the other person as genuinely different -- not wrong, just different -- and discover what matters beneath the surface of the argument.

Most conflicts persist not because people disagree, but because they have stopped truly seeing each other.

Mediation works by helping people move from opposition to understanding. Not through compromise, where both sides give something up. Through genuine recognition -- where both sides gain a deeper understanding of themselves and each other. When that happens, resolution follows naturally.

85%

of mediated disputes reach agreement

90%

of participants report satisfaction with the process

Days

to resolve vs. months or years in court

80%+

of agreements are voluntarily honored long-term

Why mediation

You have three choices when a conflict feels stuck.

You can fight it out in court. You can avoid it and hope it fades. Or you can understand it. Only one of these preserves the relationship.

Go to court

× Expensive, adversarial, and slow
× A judge decides the outcome for you
× Everything becomes public record
× Relationships rarely survive
× High emotional cost for everyone

Do nothing

× Resentment builds silently
× Patterns repeat and deepen
× Trust continues to erode
× Distance grows wider over time
× The real issues never get addressed

Mediate Recommended

✓ You stay in control of the outcome
✓ Private and confidential
✓ Fast -- days, not months
✓ Preserves and strengthens relationships
✓ Both people gain genuine understanding

What makes this different

Two separate conversations. One AI that understands both.

This isn't a group chat. Each person has their own private, encrypted conversation with the AI mediator. The AI listens to both sides simultaneously -- but it never tells either person what the other said. Instead, it uses the full context of both conversations to guide each person toward deeper understanding.

Person A's private conversation

Speaks freely, in complete privacy

Person A tells their side of the story. Their frustrations, their feelings, their version of events. The mediator listens without judgment and asks questions that help them examine their own assumptions and uncover what they really need.

AI Mediator
sees both,
reveals neither

Person B's private conversation

A completely separate space

Person B has their own conversation. They share their truth without fear of being overheard. The mediator -- informed by the full picture but bound to secrecy -- asks the questions that matter most for this person's journey toward understanding.

Simultaneous, real-time

Both people can talk to the mediator at the same time. There's no waiting, no scheduling. The AI is always available, endlessly patient, and never tired.

Full context, zero leakage

The AI uses everything it hears to ask smarter questions. But an independent auditor validates every response to ensure it never reveals, hints at, or leaks what the other person shared.

No sides, no bias

The AI doesn't decide who's right. It doesn't ally with either person. It guides both toward understanding by helping each see what they couldn't see alone -- including their own blind spots.

How it works

Three steps. Two private conversations. One path toward understanding.

Each person talks separately with the mediator. The AI understands both perspectives but never reveals what the other person said. This separation creates safety. Safety creates honesty. Honesty creates understanding.

1

Create a private session

Start a mediation space in seconds. You'll get a link to share with the other person. No accounts, no emails, no sign-ups. Just a private, encrypted space for two people and a mediator.

2

Each person talks privately with the AI

This is the heart of the process. Each person has their own separate conversation with the mediator. You speak freely, knowing nothing you say will be shared. The mediator listens deeply, asks thoughtful questions, and helps you examine what's really going on beneath the surface of the conflict.

3

The mediator asks better questions

Because the AI understands both perspectives, it can ask each person the questions that matter most -- the ones you haven't thought to ask yourself. It helps you examine assumptions, recognize patterns, and discover what the other person might need, without ever revealing what they said. Understanding grows from within, not from exposure.

Two ways to mediate

Two ways to mediate. You choose how close you stand.

Every mediation runs one of two ways. Same price, same encryption, same 30-day deletion — the only thing that changes is whether you talk to the mediator privately, or sit in one shared room together.

An illustration contrasting the two methods: on the left, shuttle mediation shows two people in separate private rooms divided by a protective barrier; on the right, joint mediation shows the same two people facing each other in one shared room with the AI mediator quietly between them.

Shuttle Recommended for most

Two private conversations. Nothing you say is ever shown to the other person.

You each talk to the mediator alone — the other person never sees your messages.
The AI understands both sides but never reveals either.
You can be fully honest without managing the other person's reaction.
Best when emotions run high or one person tends to dominate.

Feels like: a calm 1:1 where you finally say the whole thing.

Start a shuttle session

Joint

One shared room. You both see everything, and the AI speaks only when it helps.

The same conversation, with strict turns — you speak, then they speak.
Everything is visible to both of you, by design.
The AI stays mostly quiet, stepping in to slow down, reframe, or ask the unlocking question.
Best when you can sit together calmly.

Feels like: a hard conversation, but with someone keeping it a conversation.

Open a joint room

In shuttle, the barrier between you is absolute; in joint, there is no barrier — by design. Not sure? Most people start with shuttle.

Same price, same encryption, same 30-day deletion. The only thing that changes is how close you stand.
What changes	Recommended Shuttle	Together Joint
Who sees your messages	ShuttleOnly you and the mediator.	JointBoth of you and the mediator.
Format	ShuttleTwo private 1:1 conversations.	JointOne shared room, strict turns.
The AI's role	ShuttleGuides each of you privately.	JointMostly quiet; speaks only when useful.
Information barrier	Shuttle Included: Absolute — nothing crosses over.	Joint Not included: None — everything is shared, by design.
Best when	ShuttleEmotions run high, or one person dominates.	JointYou can sit together calmly.
What it feels like	ShuttleA calm 1:1 where you say the whole thing.	JointA hard conversation, kept a conversation.
Where honesty comes from	ShuttlePrivacy — no one is reacting to you.	JointTransparency — you both hear the same words.
Price	ShuttleUS$5 per person, one-time. Both pay.	JointUS$5 per person, one-time. Both pay.
If your partner never joins	ShuttleYou're refunded automatically within 7 days.	JointYou're refunded automatically within 7 days.

What it's like

What it's like, step by step.

Both methods start the same way: you both pay your one-time US$5, and the mediation begins only once both of you have paid. Here's how each one unfolds.

Shuttle — two private conversations

A diagram of shuttle mediation: two people in separate panels, each talking privately to the AI mediator in the middle, with a barrier on each link so nothing passes directly between the two people.

1

Create and pay your US$5

Start a session and pay your one-time US$5. You get a link to share. If the other person never joins within 7 days of your payment, you're refunded automatically — no asking.

2

They join and pay their US$5

Until they do, you see a calm waiting screen. The mediation begins only once both of you have paid — never before.

3

Each of you talks to the mediator alone

You each have your own private conversation. Nothing you say ever crosses over to the other participant.

4

Understanding grows, nobody is exposed

The mediator uses both sides to ask each of you sharper questions — so understanding grows without anyone being put on the spot.

Joint — one shared room

A diagram of joint mediation: both people facing each other in one shared room, taking turns, with the AI mediator drawn faintly between them to show it stays quiet and speaks only when useful.

1

Open a room and pay your US$5

Open a shared room and pay your one-time US$5. As with shuttle, if your partner never joins within 7 days of your payment, you're refunded automatically.

2

They join and pay — the room unlocks for both

Once both of you have paid, the shared room unlocks for both at once.

3

You take turns — strict turns

You speak, then they speak, in strict turns. Everything is visible to both of you.

4

The mediator steps in only when it helps

The AI stays mostly quiet, stepping in only to slow things down, reframe, or ask the question that moves you forward.

A diagram of the joint turn cycle: person A speaks, then person B speaks, then the AI mediator occasionally speaks, then the turn returns to A — shown as a calm clockwise loop.

A privacy illustration: an encrypted message locked inside a shielded vault, with a gentle 30-day auto-delete timer beside it.

Whichever method you choose, every message is encrypted, nothing you share is shown to the other participant, and everything is automatically deleted after 30 days.

Pricing

Simple, honest pricing.

One price. No subscriptions, no accounts, no hidden fees. Both people pay the same small amount, once.

An illustration of the both-must-pay idea: two people each placing a single coin at a shared doorway, which opens only because both have contributed.

$5

per person, one-time — not per month

2

people pay — both, to begin

0

subscriptions, accounts, or hidden fees

7 days

we'll wait for your partner before refunding you

Shown in US dollars; local tax or VAT may be added at checkout — our payment partner Paddle handles that as Merchant of Record.

We charge $5 on purpose. It's not about the money — the small act of both people being willing to invest something, together, is often the first sign you both want to resolve this.

Auto-refund if your partner never joins

If your partner hasn't paid within 7 days of your payment, we refund you automatically — you don't have to ask.

No refunds once a mediation is active

Once both of you have paid and the mediation has begun, payments are non-refundable — except in the case of a genuine technical failure on our side. See our Refund Policy.

AI Mediation is not legal, financial, medical, or therapeutic advice, and is not a substitute for professional or crisis support.

It's built for ordinary disagreements between two consenting adults. If you feel unsafe or are in crisis, please contact local emergency services or a qualified professional.

Start a session — $5

The approach

Understanding comes before resolution.

We don't rush toward compromise. We don't tell you what to think or feel. We work from the belief that when people truly understand each other, they find their own way forward.

Principle 01

Recognize the other person as different, not wrong

Most conflict comes from a failure to see the other person as they actually are. We assume their intentions, project our fears, and react to the version of them we've constructed in our mind. The mediator helps you step back from this -- to genuinely recognize that the other person has a different experience, different needs, and a different perspective that is valid on its own terms.

Principle 02

Focus on the relationship, not just the dispute

A specific argument is usually a symptom. The real question is: what happened to the relationship that made this conflict possible? The mediator helps you look at the patterns, the communication breakdown, the unspoken needs -- the relational quality that has shifted. When you address the relationship, the specific dispute often resolves itself.

Principle 03

Ask questions, not give answers

The mediator uses careful, open-ended questioning to help you arrive at your own understanding. It doesn't tell you what to do or what the other person is feeling. It asks the questions you haven't asked yourself yet -- the ones that illuminate what's really going on. When you discover the insight yourself, it sticks.

Principle 04

From opposition to understanding

The goal isn't a deal where both people grudgingly give something up. It's a genuine shift in how you see each other and the situation. When you move from seeing the other person as an adversary to truly understanding their perspective, you don't need someone to impose a solution. You create one together, because you finally understand what each person actually needs.

See it in action

Experience how the mediator guides a conversation.

Choose a response to see how the mediator helps you think deeper. This is a simplified example -- your real conversation will be much richer.

M

AI Mediation

Welcome. I'm here to help you think through what's happening. There's no rush, and nothing you share will ever be seen by the other person. What's on your mind?

Choose a response:

Privacy & trust

Your words stay yours. That's not a feature. It's a promise.

Mediation only works when people feel safe enough to be honest. We've built every layer of this system around that principle.

End-to-end encryption

Every message is encrypted with AES-256-GCM before it touches a database. Your conversations are protected by the same standard used by banks and governments.

Auto-deleted after 30 days

Nothing is stored forever. Every session and its messages are permanently deleted after 30 days. No archives, no backups, no exceptions.

No accounts, no tracking

No email, no sign-up, no profile. You don't need to hand over your identity to work through a conflict. Start a session and begin.

The AI never reveals the other side

This is the hardest line, and it is absolute. The AI knows both perspectives but will never share, hint at, or relay what the other person said. The information barrier is unbreakable.

Who it's for

For anyone stuck in a conversation that isn't happening.

Mediation isn't only for courtrooms and lawyers. It's for any two people who have lost the ability to understand each other.

Couples who keep having the same fight.

When every conversation loops back to the same unresolved tension, mediation helps you break the cycle by addressing what's underneath it.

Co-founders who've stopped talking honestly.

When the partnership that started with shared vision has become a careful dance of avoidance, mediation restores direct communication.

Family members after a falling out.

When a single event or slow drift has created a rift, mediation helps each person understand what the other actually experienced.

Roommates avoiding the real conversation.

When small frustrations have accumulated into resentment, mediation creates a safe space to finally say what needs to be said.

Friends who don't know how to say what they feel.

When the friendship matters too much to lose but the honest conversation feels too risky, mediation helps you find the words.

Neighbors in a dispute that has escalated.

When a boundary issue, noise complaint, or shared space has turned into a personal conflict, mediation de-escalates and finds workable solutions.

Common questions

What you might be wondering.

What exactly is mediation?

Mediation is a structured conversation facilitated by a neutral third party. The mediator doesn't judge, take sides, or impose solutions. Instead, they help each person examine their assumptions, recognize the other person's perspective, and discover their own path forward. It's used worldwide for everything from family disputes to business conflicts, and research consistently shows it's faster, cheaper, and more satisfying than going to court.

Is this therapy?

No. Mediation is its own discipline -- separate from therapy, counseling, and legal advice. Therapy focuses on diagnosis and treatment of psychological conditions. Mediation focuses on the quality of the relationship between two people and helps them communicate more effectively. It can complement therapy, but it's not a substitute for professional mental health support. If you're in crisis, please reach out to a licensed professional.

Can an AI really help with conflict?

The AI doesn't solve your conflict. It helps you think about it differently. By asking careful questions -- informed by both perspectives but loyal to neither -- it surfaces assumptions, patterns, and feelings that are hard to see when you're in the middle of things. The AI is endlessly patient, completely impartial, and available instantly. Most people find that just being asked the right question changes how they see the situation.

What does the AI know about the other person?

The AI has cross-context awareness. It can see both conversations and uses that understanding to ask better questions. But it will never tell you what the other person said, felt, or thinks. It won't quote them, paraphrase them, or hint at their perspective. The information barrier is the core of how this works, and it is never crossed. An independent auditor validates every response to ensure this boundary is maintained.

How is this different from just talking it out?

When emotions are high, direct conversations often escalate instead of resolve. People interrupt, get defensive, or shut down. Mediation creates a structured space where each person can be fully honest without fear of the other person's reaction. The separate conversation model means you can explore your own thoughts freely. The mediator then helps both people move toward understanding at their own pace, without the pressure of a face-to-face confrontation.

Is my conversation private?

Yes. Your messages are encrypted with AES-256-GCM and stored in an encrypted format. The other participant never sees your conversation. Everything is automatically deleted after 30 days. We don't ask for your email, don't create accounts, and don't track you across sessions.

What if I'm in an abusive situation?

If the AI detects signs of abuse, danger, or crisis, it will pause the mediation process and provide relevant safety resources and hotline numbers. Mediation is not designed for situations involving abuse, violence, or coercion -- these situations require professional intervention. If you are in immediate danger, please contact emergency services.

How much does it cost?

AI Mediation costs US$5 per person, one-time, per mediation — both people pay their own $5, and the mediation begins only once both have paid. There's no subscription and no account. Prices are shown in US dollars; local tax or VAT may be added at checkout by our payment partner Paddle, which acts as Merchant of Record.

Which method should I choose?

Most people start with shuttle. In shuttle, you each talk to the mediator privately and nothing you say is shown to the other person — which makes it easier to be fully honest, especially when emotions run high or one person tends to dominate. Joint puts you both in one shared room with strict turns, where everything is visible to both and the AI speaks only when it helps; it's a good fit when you can sit together calmly. Same price, same encryption, same 30-day deletion either way.

What if I pay but they never join?

If the other person hasn't paid and joined within 7 days of your payment, we refund your US$5 automatically — you don't have to ask or contact us. Once both of you have paid and the mediation is active, payments are non-refundable, except in the case of a genuine technical failure on our side. See our Refund Policy for details.

When you can't talk to each other,talk to us.